ADIOS
Business Suite
ADIOS Business Suite | Collaboration made easily

Helpdesk & tickets

Helpdesk & ticketing automation for customer support


Provide a cutting-edge customer support to your customers. Capuccino will help you manage their requests with an ease. You will not forget to handle any claim or request for a change.



Auto-tickets from received emails

Set up your email filters and to create ticket automatically from any received email.

Traceable responsibility

Set the solver and responsible for the ticket to trace the responsibility. Email filters will set these two automaticaly based on customer or project.

Ticket attachments and comments

Attach documents or discuss the solution with your colleagues for each ticket separately.

Customers' access and ticket tracking

Each ticket can be accessed publicly by your customer. Customer can track the ticket states and history.


Contacts Addressbook
Calendars
Invoices
Discussions and instant chat
Project Management
CRM
Webmail
Email newsletters
Helpdesk & ticketing

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